Louise H. Tincher

3304 Carrier Avenue
Dayton, Ohio 45429
(937) 298-3978
louise@tincher.to

 

OBJECTIVE: Technical writer position in the Dayton, Ohio area.

 

QUALIFICATIONS SUMMARY:

  • Excellent oral and written communications
  • Ability to master new material quickly
  • Strong research and analysis skills
  • Flexible team member

 

EXPERIENCE:

  • Technical writing – 6+ years of writing/editing technical proposals, specifications and user manuals in fast-paced environments
  • User manuals – 2 years of writing mechanical, software, and procedures manuals
  • Web-based/on-line communications – 2+ years of creating websites, online user manuals, etc

Technical Writer, for Government Contractor
DRS-EDL, Dayton, OH          Sept 2003 – June 2004

  • Edited technical documents, including software specifications and user manuals
  • Worked closely with software and hardware engineers
  • Created Microsoft Word templates and macros
  • Incorporated screen captures, Visio diagrams, digital photos and other graphic files
  • Edited Microsoft PowerPoint presentations for technical design reviews

Technical Writer, contract
Tarpoff Moore, Lebanon, OH         March 2003 – April 2003

  • Edited user and maintenance manuals for transit (subway) escalators
  • Created and implemented consistent writing and document design standards
  • Managed large sets of documentation files

Technical Proposal Editor for General Robotics Application Engineering
Motoman, Inc., Dayton, OH          Sept 1998 - August 2002

  • Part of application engineering team that supported 25-35 man international sales force
  • Developed web-based sales presentation materials for application engineering
  • Produced polished sales proposals from engineer-supplied component lists
  • Created, expanded, and updated Microsoft Word templates that shortened proposal writing time
  • Wrote department procedures to support ISO 9000 compliance and facilitate training new staff
  • Located, edited, and incorporated appropriate digital photos and AutoCAD drawings
  • Created PowerPoint presentations to support sales and summarize data for management

Administrator/Analyst for Application Engineering
Motoman, Inc., Dayton, OH         Oct 1996 - August 1998

  • Developed electronic RFQ forms that increased data capture on the initial sales call, and streamlined RFQ processing and distribution to shortened the sales process
  • Designed and implemented multi-user database
  • Developed data architecture, data entry screens, user manual, and training for new database

Documentation Specialist for Joint Logistics Services Center (JLSC)
Logicon Eagle Technology, Dayton, OH         Jan 1995 - Oct 1996

  • Documented technical processes and procedures
  • Edited SOW and CDRL to include modifications from government managers
  • Researched DIDs, MILSPECs, and DOD policy statements
  • Tracked delivery schedule changes and deliverable status to ensure contract compliance
  • Logged, filed and tracked deliverables and correspondence to document contractor performance

 

EDUCATION:

  • Introduction to Web Design (CIS 130), Sinclair Community College, 2003
  • Professional Technical Writing, Online-learning.com, certified by Carleton University, 2001
  • Communicating Thru the Web: Designing Information People Can Find and Use on an Intranet or the Internet, two day seminar by JoAnn Hackos, 2000
  • Pascal Programming I and II, Christopher Newport University, 1993 - 1994
  • Master of Arts in American History, College of William & Mary, 1986
  • Bachelor of Arts in History, Case Western Reserve University, 1980

 

SOFTWARE:

Expert Intermediate Beginner
Microsoft Access Adobe PhotoShop Elements AutoCAD
Microsoft Excel Macromedia Dreamweaver MX Microsoft Project
Microsoft PowerPoint Microsoft FrontPage (HTML) Microsoft Visio
Microsoft Word SoftQuad Xmetal 2.0 (XML Editor) Visual SourceSafe

 

References, work samples, and additional work history furnished on request.