LOUISE H. TINCHER 3304 Carrier Avenue Dayton, Ohio 45429 (937) 298-3978 louise@tincher.to OBJECTIVE: Technical writer position in the Dayton, Ohio area. QUALIFICATIONS SUMMARY: * Excellent oral and written communications * Strong research and analysis skills * Ability to master new material quickly * Flexible team member EXPERIENCE: * Technical writing – 6+ years of writing/editing technical proposals, specifications and user manuals in fast-paced environments * User manuals – 2 years of writing mechanical, software, and procedures manuals * Web-based/on-line communications – 2+ years of creating websites, online user manuals, etc Technical Writer for Government Contractor DRS-EDL, Dayton, OH September 2003 – June 2004 * Edited technical documents, including software specifications and user manuals * Worked closely with software and hardware engineers * Created Microsoft Word templates and macros * Incorporated screen captures, Visio diagrams, digital photos and other graphic files * Edited Microsoft PowerPoint presentations for technical design reviews Technical Writer, contract Tarpoff Moore, Lebanon, OH March 2003 – April 2003 * Edited user and maintenance manuals for transit (subway) escalators * Created and implemented consistent writing and document design standards * Managed large sets of documentation files Technical Proposal Editor for General Robotics Application Engineering Motoman, Inc., Dayton, OH September 1998 – August 2002 * Part of application engineering team that supported 25-35 man international sales force * Produced polished sales proposals from engineer-supplied component lists * Created, expanded, and updated Microsoft Word templates to shorten proposal writing time * Wrote department procedures to support ISO 9000 compliance and facilitate training new staff * Developed web-based sales presentation materials for application engineering * Located, edited, and incorporated appropriate digital photos and AutoCAD drawings * Created PowerPoint presentations to support sales and summarize data for management Administrator/Analyst for Application Engineering Motoman, Inc., Dayton, OH October 1996 – August 1998 * Developed electronic RFQ forms that increased data capture on the initial sales call, and streamlined RFQ processing and distribution to shortened the sales process * Designed and implemented multi-user database * Developed data architecture, data entry screens, user manual, and training for new database Documentation Specialist for Joint Logistics Services Center (JLSC) Logicon Eagle Technology, Dayton, OH January 1995 – October 1996 * Documented technical processes and procedures * Edited SOWs and CDRLs to include modifications from government managers * Researched DIDs, MILSPECs, and DOD policy statements for contract modifications * Tracked delivery schedule changes and deliverable status to ensure contract compliance * Logged and filed deliverables and correspondence to document contractor performance EDUCATION: * Introduction to Web Design (CIS 130), Sinclair Community College, 2003 * Professional Technical Writing, Online-learning.com, certified by Carleton University, 2001 * Communicating Thru the Web: Designing Information People Can Find and Use on an Intranet or the Internet, two day seminar by JoAnn Hackos, 2000 * Pascal I and II, Christopher Newport University, 1993 – 94 * Master of Arts in American History, College of William & Mary, 1986 * Bachelor of Arts in History, Case Western Reserve University, 1980 SOFTWARE: Expert * Microsoft Access * Microsoft Excel * Microsoft PowerPoint * Microsoft Word Intermediate * Adobe PhotoShop Elements * Macromedia Dreamweaver MX * Microsoft FrontPage (HTML) * SoftQuad Xmetal 2.0 (XML editor) Beginner * AutoCAD * Microsoft Project * Microsoft Visio * Visual SourceSafe References and work samples furnished on request.